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Gurus

I've been using the Thunderbird mail client for a while now, and overall I like it.  I've got a number of add-ons that let me download my web mail from Yahoo, GMail, Hotmail and the like.

I've got all my email accounts available in a single client application.  So far so good.

I do have a pet peeve however, maybe its a bug, maybe not.  It sure feels like a bug.  I did some googling but found no one else reporting this behavior, so maybe its my configuration.  But I found no configuration setting to support it, so if its not a program bug, its at least (in my opinion) a usability bug.

When I view my inbox for an email account, I like it sorted by Date descending, so my latest mail is at the bottom of the list.  Its easy enough to sort it, just click on the date column header in the list view.   The problem however, is that the setting doesn't seem to stick.  For some reason, its always sorted by sender.

If I sort my inbox view for email account A to Date, then I click on the inbox view for email Account B, and click back on the inbox view for email Account A, my previously specified sort order of date is not persisted, and the view is once again sorted by sender.

Has anyone experienced this?

UPDATE:  As I was writing this I was playing more with the Thunderbird UI, following along with my post to ensure I hadn't missed some salient point or user operation.  Suddenly, much to my surprise as I clicked from account to account, the sort order preference was getting preserved. The bug has mysteriously vanished.  Its like taking your car to the mechanic.  When its at the repair shop, it refuses to  act up. 

If I knew all I had to do was write a blog entry about it, I could have had this fixed weeks ago <g>.

I'll post another update should the bad behavior return.  I've also configured my client to show a View dropdown in the menu bar (I think this was an add-on).  I suspect this may have something to do with my sort order problem, but can't verify it until it starts acting up again.

posted on Tuesday, May 13, 2008 12:03 AM

Feedback

# re: Call For Help - Thunderbird resets my sort order 6/19/2008 3:41 AM Aalok Karnik
You know what. I had the exact same error in Thunderbird 2.0.0.14 (and its really annoying). Here's what I did to make it go away. I am not sure if this is a fix in the true sense but it works.

1. click on the inbox A
2. the email list seems sorted in the wrong order (oldest first)
3. change the sort order to group sort (View -> Sort By -> Grouped by Sort)
4. change the sort order to unthreaded (View -> Sort By -> Unthreaded)
5. click on the date column to make it sort the right way (newest emails first)
6. click on another folder (saay inbox B)
7. click on inbox A ... and the sort order seems to persist (somehow !!!)

... hope this helps !

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