Do you like install plug-in image for Silverlight 2.0? Do you think that user, who don’t know anything about Silverlight, will click it? Usual the answer is NO! What we should care is a user’s experience from first moments. If he disappoint on first install’s image, he probably won’t come back to our application. What we can do about this? We can customize installation process, so it will be more user-friendly and intuitive. We can give him information that everything is ok, that he should click ......