http://support.microsoft.co... To resolve this issue, follow these steps: Stop the Office SharePoint Services Search service. To do this, follow these steps: Click Start, click Run, type cmd , and then click OK. At the command prompt, type net stop osearch, and then press ENTER. Type exit to exit the command prompt. Download and install the IIS 6.0 Resource Kit Tools. To obtain the IIS 6.0 Resource Kit Tools, visit the following Microsoft Web site: http://www.microsoft.com/do...