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Can't drag large MSG files into Outlook

I have a manual process where I :
  1. Drag emails from Outlook on PC1 to a shared folder, creating *.msg message files
  2. Drag message files from shared folder to Outlook 2010 on PC2, creating emails.
There's a resource limit to how many message files can be converted to emails in one go so step 2 is usually performed in chunks. Step 1 just handles however many emails you're dragging to the folder.

Recently, this has stopped working for files over 1MB in size (roughly).

"Cannot copy the items. Cannot open file: C:\Folder\Filename.msg to Outlook\Filename.msg.... The file may not exist, you mat not have permission to open it, or it may be open in another program. Right-click the folder that contains the file, and then click Properties to check your permissions for the folder."

Neither explanation would appear to be correct as small message files are imported into Outlook fine.

Solution I found:
  1. Double-click the message file to open up the email
  2. Choose the 'Move' icon from the toolbar
  3. Choose 'Copy to Folder...' (everything else is greyed out)
  4. Choose destination Outlook folder and click OK.
  5. Email appears in destination folder even though dragging the original wouldn't work

Print | posted on Wednesday, July 4, 2018 3:04 PM | Filed Under [ Outlook ]


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