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Windows Update seemed stuck on some files.

I found KB971058 (How do I reset Windows Update components?) which had a bunch of suggestions. The one I tried was:

  1. Delete the qmgr*.dat files. To do this, at a command prompt, type the following command, and then press Enter:

    Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"

although I did also delete some empty folders from the %systemroot%\SoftwareDistribution - always best to try two things at once so you don’t know what helped.

So the Start Menu is back and Windows Update – which I can now see - shows a batch of downloads.

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Posted on Wednesday, February 11, 2015 10:45 PM | Back to top


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