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MightyZot December 2012 Entries
Using Dashes in URLs in MVC4
http://techo.luefher.com/co... I am rebuilding a site that was originally created on Django in MVC4. The original site used dashes in the URLs to take advantage of hypothetical SEO points. I want to keep as many of the original URLs as possible, so that the site doesn’t lose any relevance advantages that it has gained by its content. A quick search revealed the URL above and a great explanation of how to add a custom ......

Posted On Saturday, December 29, 2012 6:52 PM

TiVo Follow-up…Training Opportunities
A few posts ago I talked about my experience with TiVo Customer Service. While I didn’t receive bad service per se, I felt like the reps could have communicated better. I made the argument that it should be just as easy to leave a company as it is to engage with a company, even though my intention is to remain a TiVo fan. I worked for DataStorm Technologies in the early 90s. I pointed out to another developer that we were leaving files behind in our installations. My opinion was that, if the customer ......

Posted On Thursday, December 6, 2012 11:24 AM

Good Customer Service Example
Here’s another good customer service example for you! My wife purchased a Galaxy last week and she loves the phone. She asked me to add it to our AT&T Microcell last night. I purchased the AT&T Microcell a couple of years ago, because cell signal out where I live sucks! Since microcells are managed on the AT&T web site, I went to the site and tried to sign in. Naturally, having not managed that microcell in a couple of years…and much to my chagrin…I discovered that I didn’t know my password ......

Posted On Tuesday, December 4, 2012 4:24 PM

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