WHAT THE &^*^&*(^ IS AN MTP DEVICE!!!

June 30, 2007 · 1 min read

I own a Creative Zen Vision: M.  And I love it.  OR...should I say I did love it until yesterday.

For some reason, which I have yet to determine, when I link my Zen to my PC, my machine tries to reinstall the drivers including an "MTP device".

AND FOR SOME #$#%$%^$ REASON--Its giving me an error I have yet to find a solution to.  When the install attempt is complete, Windows responds with:

 "There was a problem installing this hardware:
    Creative Zen Vision: M

An error occurred during the installation of this device.
A service installation section in this INF is invalid."

Now I have been ALL over the net trying to find a solution to this problem. I've removed the infs and replaced them with known to work versions and tried to reinstall. I have uninstalled ALL of my creative software...I've done a "get this thing to work" dance outside in the moonlight.

I am at a total loss.  The only suggestion that I found that I haven't done yet is "format c:, reinstall windows, etc"

I REALLY don't want to have to go through that pain but..its starting to look like I am going to have to.  BOOOOO

  Here's to two days of getting my machine back on its feet again so I can sync music to my player. 

If anyone out there in Geekdom, has a solution that doesn't require a format of my hard drive.  Please post a response here.

This article is part of the GWB Archives. Original Author: Maryanne Sweat

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