Geeks With Blogs
Eric McCarthy
15
May 08
Here is the brief intro on me and why this blog has been created... My name is Eric McCarthy and I am a Helpdesk Hero. I work as a technical support analyst for Keane Inc. in Montpelier, VT. On a daily basis, I along with my colleagues handle the ritualistic duties of password resets, unlocking accounts, tweaking PC's to make them run more efficiently ......

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