When a web host goes bad.
I've totally lost faith in WebHost4Life. I've been with the service for a few years now and I was comfortable with their performance level - namely that they would have occasional downtime, the tech support wouldn't be spectacular and they would probably cram more sites on each server than passengers on the Calcutta Express. By and large they did okay for the price.
But now, now they seem to be im-fudging-ploding in the last three days.
Before I didn't care much - but now I'm hosting sites for my wife's business and sites for a few friends and trying to get some work done on my own stuff - and I'm getting blocked at every turn.
These guys just can't stop from shooting themselves in the foot these days. They've screwed up my FTP settings twice in two days.
I think there's something seriously bad going on over at WebHost4Life - I don't know if it's name server issues, router issues, or what. And I'll never hear the truth from them.
I can have sympathy for technical problems. But these tards are slow to respond, they give lame answers designed to cover their asses and then they do it all again the next day.
I don't know about their other offerings like dedicated hosting, but right now their shared hosting sucks out loud.
I won't renew my contract with WebHost4Life and I may take a hit and leave early.
(Corollary)
A day after WebHost4Life started cratering on an hourly basis, they seem to have stabilized whatever was causing their (and my) problems. Still super ticked but at least my sites appear on screen when I ask for them.
By the way - I sent an email at one point to the CEO - there's a nice little link on their trouble ticket page that says, 'Not happy with your service - email the CEO' - so I did - and haven't received a response. No auto-reply, no chaff from a lacky - nuthin.
Live and learn I guess