For most of my career I have wanted to make a difference to society. Something that would changes someone's life, or leave a lasting impression. Part of this is because for part of my life I wrote Interactive Voice Response systems. You know the ones that no one likes, where the company you are trying to get support from specifically disallows “zeroing out” to an operator and forces you to wait through their nasty tree of menus and submenus. For the past few months I have been working up to this...